RSH & Associates, LLC
Christian-Based Collections

Client Reviews

Reviews

 

Patty says

I have worked with Randy for years, and RSH since it started. I am amazed at the few patient complaints, this is rare with any collection company. They are honest and fair with the debtors and the customers. They collect so much more, and so much more quickly than any other agency I have used. I have recommended this service to a number of practices I have worked with. I wouldn’t use anyone else. Outstanding staff and customer service.

 

Recovery Percentage: 25 %

Please select the industry that best fits your business: Medical

 

Length of relationship: 10+ years

 

Please select the age range of the debt this agency serviced for you:
150 days+  180 days+

 

 

Linda Y.

Working with RSH has been THE BEST experience I have ever had with a collection agency!!!

Every person is kind, helpful and respectful of our patients and staff.

I have never received negative feedback re: RSH Though I have regarding my billing company. Generally this opposite is the case.

 

Recovery Percentage: 21%

 

Please select the industry that best fits your business: Medical

 

Length of relationship: 10 mos.

 

Please select the age range of the debt this agency serviced for you: 270 days+

 

 

Shanna K.

Everyone at RSH is good to work with and understanding. I would recommend them to other organizations.

 

Please select the industry that best fits your business: Medical

 

Length of relationship: 2 years

 

Please select the age range of the debt this agency serviced for you:

150 days+ 180 days+

 

 

Sherri D.

I am extremely pleased to recommend RSH for their collection services. As a client I am always treated with a professional demeanor and excellent customer service. The accounts I turn over seem to be collected more readily than previous agencies have been able to accomplish.

 

Recovery Percentage: 36%

Please select the industry that best fits your business: Medical

Length of relationship: 3 years

Please select the age range of the debt this agency serviced for you: 90 days +

 

 

Kim V. Dr SXXXXX Office

We have been working with RSH for probably longer than 10Yr. They do a great job and all the employee have been helpful an answer any questions we may have. They also call or email us to check on things. Were very impressed an pleased with there support and services. Couldn’t ask for a better service…

 

Recovery Percentage: 20%

 

Please select the industry that best fits your business: Medical

 

Length of relationship: 10+ yrs

 

Please select the age range of the debt this agency serviced for you:  90 days +

 

 

Christeen

We have decent results with RSH. The office staff is very pleasant to work with.

Recovery Percentage: 20%

 

Please select the industry that best fits your business: Medical

 

Length of relationship: 6 yrs

Please select the age range of the debt this agency serviced for you: 120 days +

 

 

Lana P.

The service and people at RSH were very professional and respective of their clients and the accounts we had sent to them. Burl was always very informative and easy to work with and available if I had any questions. I have spoke with several of the collectors, most recently, Kathy, and she was very nice and very thorough in the information that she provided for a payment that she had received. for an HSA payment. They are a pleasure to work with but they did get the job done in collecting our accounts and were able to work with the patients if there was a problem.

 

Recovery Percentage: 75%

 

Please select the industry that best fits your business: Medical

 

Length of relationship: 6 years

 

Please select the age range of the debt this agency serviced for you: 120 days +



Stephanie C.

We have been working with RSH for several years now and have been pleased with the results. Our revenues have been positively impacted, and we have found the staff to be sensitive to any of our special needs and requirements.

 

Recovery Percentage:20%

 

Please select the industry that best fits your business: Medical

 

Length of relationship: 3 years

Please select the age range of the debt this agency serviced for you: 270 days+

 

 

Diane. Optometry

We started working with RSH shortly after opening our Optometry practice cold 8 years ago. After using a generic company for collections, we realized we needed a better way to work with our agency and our patients. I love that I can call and ask questions anytime, including emails. They get back to me so quickly. Something, I’m not used to with many companies I currently work for.

 

If you are looking for a progressive company to help you keep your money, RSH is your company. I would highly recommend them.

 

Please select the industry that best fits your business: Medical

 

Length of relationship: 7 years

 

Please select the age range of the debt this agency serviced for you:  30 days +

 

 

Diana R., Plastic Surgery says5

Our office has been with RSH and Associates since they began. They are on the up and up when talking to our patients. They always have proof of complicated or any calls and have the answers if needed. I always recommend them when someone is looking for a collections agency. I wouldn’t use any other agency.

 

Recovery Percentage: 35%

Industry: Medical

Length of relationship: Since it started and I knew Randy where he worked before

Age: 150 days + 180 days+

 

 

RB

RSH has been great. They’ve collected more money for me than the last agency I used. They’ve been great to work with. I highly recommend them.

 

 

Chrystal V.

RSH is always professional and they take the time needed to discuss their clients needs. Their website is easy and straight forward. Uploads are handled very quickly and they get results. We have had great success with RSH and look forward to many more years of doing business with them.

 

Industry: Medical

 

Length of relationship: 5 years

 

Age: 60 days + 90 days + 120 days + 150 days +

 

 

Sheila O.

RSH has been a great asset to our company processing our collection accounts. If we have any problems they are right there to answer any questions that we have. They are very fast in processing our accounts that we send to them. They have a very friendly staff and they are great to work with.

 

 

Jeannie P.

The folks at RSH have always tended to our needs immediately. This is one of the very few companies that we contract and work with that we can get a live person on the phone each time we call. Our radiologist request a very soft approach to collections and that is what RSH has done for us. At the same time they can be aggressive if we chose.

 

We have only experienced top notch customer service with RSH and because of that have kept our collections with them. They are also very prompt checking back with us if they notice amounts do not match when we send new batches. This is a group that I would highly recommend!

 

Recovery Percentage: 23.79%

 

Industry: Medical Imaging

 

Length of relationship: 4 years

 

Age: 90 days +

 

 

Julie K.

We have worked with RSH for many, many years. We have always had outstanding service and think they are truly the best collection agency to work with and have had great success with them year after year.

 

 

Jennifer S.

RSH has promoted a positive approach towards collections. I have always been able to reach my contact and access reports online which makes my job as a manager a lot easier! Any questions or concerns have been answered promptly by RSH and in return we do the same. Calls have been professional and the playback ability is a great feature because its not always what a patient/customer is telling you. I would have no problem referring other companies to use RSH for their collection needs.

 

 

Christina V. Revenue Cycle Manager

Love working with RSH, very easy to communicate with on accounts that have been turned over to them.

Employees are helpful and very customer service orientated.

 

 

Lisa P.

We have been extremely happy with RSH & Associates. They have been a great help in getting patients to pay outstanding bills.

 

Recovery Percentage: 30%

 

Industry: Medical

 

Length of relationship: 4 year

 

Age: 120 days +

 

 

Debbie C.

As a billing service, having been in business for more than 30 years, I can tell you we’ve worked with our fair share of collection agencies. We’ve been working with RSH for (est) close to 10 years. I have to admit it’s been a positive experience. And, YES, it’s possible to have a positive experience with a collection agency. We have noticed a huge decline in patient complaints, and an unusual serge in our clients’ appreciation for the job RSH has demonstrated. I personally, appreciate RSH because my staff spends less time working with the agency, than others, allowing us to do our job instead of the collection agency’s job. With better than other’s collection percentage, and superb professionalism, I am proud I found RSH to work with our accounts.

 

PLUS, RSH puts their money where there mouth is……… They offer a $5,000 Guarantee!!! You will not find anyone else, in this industry, offering such a guarantee.

 

Working with RSH is just good business sense. Period. Don’t just take my word for it, give them a call and find out for yourself. Best case scenario, you will get an amazing service for your delinquent accounts. Worse case scenario, you’ll get $5,000.

 

Recovery Percentage: 20%

 

Industry: Medical

 

Length of relationship: 10 years

 

Age: 120 days +

 

 

Kathy B. Psychiatric Hospital

Very helpful with any question of problem we have. Very pleasant employees who have an answer to my questions, or they find the answer and get back to me. Good collection practices that bring us money on our bad debt accounts

 

Industry: Medical

 

Length of relationship: 5+ years

 

Age: 180 days+

 

 

Sandra "Sam" O.

We have been working with RSH and Associates for several years. We have been extremely pleased with the experience from start to finish. They are continually responsive to our needs and the customer service is excellent. We see a great return on accounts placed. Just can’t say enough about how great they are to work with!

 

 

Ann S. OBGYN

RSH is easy to work with. We have seen very positive collection results.

 

Recovery Percentage: 25%

 

Please select the industry that best fits your business: Medical

 

Length of relationship: 6 years

Age:  90 days + 120 days + 150 days + 180 days+

 

 

Stacy M. R.

I have working in collections for over 30 years. Since working with RSH it has been an absolute pleasure. They are on point, courteous and always helpful. It is the first time in all my years that even our patients I have turned to collections have not complained how they have been treated. The feedback from patients actually has been positive. They say they have been treated with respect.

 

I recommend RSH for any collection needs for any company no matter how small or large. They are a trustworthy company with core values. Randy and Susan along with all their staff are wonderful, knowledgably, caring people that are always willing to help you and be there for all your needs and questions. I wouldn’t use anyone else for our collection needs.

 

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